Governed financial-aid case handling: intake, missing documents, review and an approved student-facing report.
Student files are tracked in spreadsheets and inboxes.
Missing documents are found weeks late.
Students get different answers from different offices.
Clear the verification backlog faster
Students know exactly which documents are missing
Consistent case decisions across counselors
Accounts and roles created; synthetic or approved sample data loaded.
Your team runs the daily flow on real-shaped work with TSM support.
Review results together and decide on a monthly service.