Medical practice operations

How long does your front office spend every morning sorting faxes, referrals and records to the right person?

Healthcare Office Manager — Front-desk document intake and routing for medical practices: inbound documents are sorted to the right department, and a person confirms every routing.

Request a pilotPilot in build▶ Watch the demo
▶ 1:49 narrated demoCaptions built inSynthetic data
The problem today

Why teams in medical practice operations need this

01

Inbound documents pile up in one shared inbox.

02

Routing depends on who happens to be at the desk.

03

Nobody can show what was received and where it went.

Immediate business value

What changes on day one

RESULT 01

Documents stop sitting in the wrong inbox

RESULT 02

Front-office staff spend less time sorting paper

RESULT 03

A clear record of where every document went

Built for: Medical practice office managers, revenue-cycle operations leads, multi-location physician groups
Capabilities

What your team gets

How it works, end to end

A walkthrough of the daily flow

  1. Front office

    Inbound documents

    Log the day's inbound documents.

  2. Front office

    Suggested routing

    Review each suggested routing.

  3. Front office

    Confirm or correct

    Confirm or correct it.

  4. Front office

    Not routed

    Record anything that could not be routed.

  5. Front office

    Daily intake report

    Submit the daily intake report for review.

  6. Practice manager

    Publish

    As approver, publish it and check the PDF.

Safeguards

People stay in charge

Every result is reviewed and approved by a person before release. Every change is versioned and every action is on the audit trail.

BOUNDARIES

No coding, billing or clinical decisions.

Synthetic data only; a BAA and security review are required before any PHI.

Go deeper

Everything you need to evaluate and run it

Executive summary
PricingPilot pricing on request
StatusPilot in build